Human Factors Training
We design and deliver a variety of applied human factors training programs (Crew Resource Management, Threat & Error Management, Human Factors Awareness, etc). We also select and train peer facilitators and develop innovative training media to suit your requirements.
Our Human Factors Training clients include: the Australian Defence Force, CountryLink Rail, EMBRAER Brasil, NSW Independent Transport Safety and Reliability Regulator, Public Transport Safety Victoria, Qantas Airways, Singapore Airlines, Vela International Marine and V/Line.
Safety Occurrence Investigation
We conduct incident and accident investigation and analysis, focusing on human factors aspects. We also deliver training and seminars on human factors investigation techniques and systemic accident analysis.
Our Safety Occurrence Investigation clients include: Air Pacific, Airservices Australia, Civil Aviation Authority of the Fiji Islands, EUROCONTROL, NSW Office of Transport Safety Investigation, Singapore Airlines, Singapore Aviation Academy and the South African CAA.
Safety Culture Assessment & Enhancement
We use a variety of safety culture measurement approaches to assess the safety culture of your organisation, and provide feedback and specific advice on safety culture enhancement.
Our Safety Culture Assessment and Enhancement clients include EUROCONTROL and the Swedish Nuclear Power Inspectorate (see here for details of this project and to access the final report).
Human Factors, System and Organisational Effectiveness Advice
We offer expert advice on issues regarding human factors, usability, human-machine interface and organisational effectiveness to improve the safety and efficiency of your organisation.
Clients for whom we have provided Human Factors, System and Organisational Effectiveness advice include: Cathay Pacific Airways, the Defence Science and Technology Organisation, Emirates Airline, NSW Rural Fire Service and Pacific National.
Personnel Selection & Evaluation
We perform a variety of human resource management projects focusing on personnel assessment, selection and evaluation.
Clients for whom we have provided Personnel Selection and Evaluation services include: Air Pacific, CountryLink Rail, Qantas Airways and SilkAir.
